Tailored Service Solutions to Suit Your Business
At United our belief is that no business is the same and there isn’t a one size fits all solution. As such, our aim is to understand your business, your equipment, and your specific requirements before providing a tailored maintenance solution unique to your business. Have confidence knowing that when you team up with United, you’ll receive quality service standards and expert advice. Furthermore, we’ll provide thorough documentation for your business’s peace of mind
Preventative Maintenance Plans
Our Preventative Maintenance Plans (PMP) have been designed to maximise performance, reduce costs, as well as improve safety and compliance. These tailored programs are developed in line with the Original Equipment Manufacturers (OEM) guidelines and your businesses specific needs. This ensures that your forklift and access equipment receive the right care and attention, regardless of the brand. For your peace of mind, we can also take care of any service recall and bulletins, which are only available to dealers.
Benefits of Preventative Maintenance Plans
- Australian Standards compliance
- Operator safety
- Protection from litigation and hefty penalties up to $3 million dollars (forklifts)
- Asset longevity and reliability
- Warranty protection
Our experienced team can conduct many types of inspections for your equipment. These comprehensive inspections ensure that your equipment is safe and compliant. Furthermore, they can identify issues that can be rectified sooner, before becoming costly to your business later. Our types of inspections include:
- Safety Inspections
- Periodic and Annual Inspections (access equipment)
- 10 Year Major Inspection (access equipment)
Total Repair Solutions
United’s expertise and capabilities ensures we can repair all makes and models of forklifts and access equipment. From minor repairs up to major engine overhauls and rebuilds. Most repairs can be completed on-site for convenience and can reduce the cost of transport. Where extensive repairs are required, this can be completed at one of our specialised workshop facilities. Our repair solutions include:
Our technicians can repair all makes and models of forklift and access equipment. This covers all types of repairs including engine, hydraulic and electrical systems using specialty tooling and equipment.
Major Engine Overhauls
Major repairs and engine overhauls on all capacity forklifts, reach stackers, container handlers and access equipment, is what we do best. Our advanced warehouse facilities have all the right tools including heavy duty cranes to get the job done.
Parts Supply and Install
In addition to offering repairs, we can also provide and install parts for all your equipment. Whether it’s installing attachments and gauges or equipping your forklift or access equipment with the latest safety technology. we can offer competitively priced parts to meet your budget.
Body Repairs and Spray Painting
Restoring your equipment to its former glory is easy work for Untied. Using industrial grade spray booths, our professional and experienced painters can repair and remove any scratches and dents, and then finish it all off with a professional respray.
24/7 Emergency Breakdown Support
Our fleet of rapid response service vehicles are on call 24/7 for your total peace of mind. When a breakdown occurs, rest assured will be there to fix your equipment as soon as possible.
Our Workshop Facilities and Service Capabilities
State of the Art Workshop Facilities
Our national workshop facilities are equipped with advanced equipment and modern technology. They are also supported by highly qualified and experienced personnel, ensuring the best care for your forklift and access equipment.
Highly Qualified Technicians
Our dedicated team of service technicians are highly qualified, and factory trained. Their experience and technical knowledge ensure they can service, maintain and repair just about any make and model of equipment. This means your equipment will receive the highest standards of care and in line with your manufacturer’s recommendations.
Speciality Tooling & Diagnostic Equipment
Our technicians are equipped with special tooling provided by the Original Equipment Manufacturers (OEM). This ensures that no matter what the brand of forklift or access equipment, all service and repair work is completed correctly. Our team also carry specialised software and diagnostic equipment required to meet the needs of today’s highly sophisticated control systems.
They can perform dyno testing for transmissions and hydraulic testing on all your equipment. This coupled with work benches equipped with welding and fabrication equipment, means United can accommodate basic services, right through to complete disassembly and rebuilds.
Industrial Overhead Cranes
As you would expect from the materials handing experts, lifting heavy equipment is part of the service. Our specialised workshops have access to man up equipment, heavy duty forklifts and all directional overhead cranes. Not only does this reduce time, but it ensures safety is a key consideration for all our workshop activities and staff.
Industrial Spray Booths
United workshops are fitted with fully approved spray-painting booths large enough to fit 45 tonne container handlers. These booths allow us to take your scratched and damaged equipment and restore it back to its original OEM condition.
Environmental Waste Disposal
United also has an Environmental Management Policy to deal with the correct disposal of environmental waste. All oils, lubricants, paints, and batteries are correctly stored and contained before being transported off site by an accredited environmental waste company.
Responsive Mobile Service Vehicles
Our national fleet of mobile rapid response service vehicles are on call 24/7 for your peace of mind. Our fleet includes service vans for light forklifts and access equipment, and service trucks with lube trailers for heavy lift trucks. These vehicles are fully self-contained, which means servicing and most repairs can be completed on-site in a timely and cost-effective manner.
All service vehicles are equipped with specialised equipment necessary to perform access equipment and forklift servicing and repairs. This includes generators, welders, high volume air compressors and auto lube systems required for industrial equipment repairs.
Spare Parts Inventory
Every service vehicle carries more than seven thousand dollars’ worth of spare parts. This ensures our team is prepared and can handle most service and repairs on-site there and then.
Dedicated Service Control Centre
United is backed by one of the most sophisticated service control centres in the country. These control centres provide communication and fleet management through advanced GPS communication and a specially designed mobile service application.
Increases Efficiency and Productivity
Mobile technicians are provided daily service call schedules through a real-time mobile service application. This allows them to communicate with the service control centre, which improves communication and service processes.
Speeds Up Emergency Response Times
Service vehicles in the field can be quickly redirected to attend emergency breakdowns, thereby keeping response time down to a minimum.