Parts Interpreter – Sydney

The Role.

We are looking for an experienced and detail-oriented Parts Interpreter to join our team at our Sydney branch and support the identification, sourcing, and supply of spare parts for forklifts and access equipment. Working with leading global brands such as Caterpillar, Haulotte, and Konecranes, this role requires strong technical understanding, excellent customer service skills, and the ability to work efficiently in a fast-paced environment. You will play a key role in supporting workshop operations and ensuring customers receive accurate and timely parts solutions.

In return, you’ll enjoy great benefits, including 5 weeks of leave* and the option of a flexible 9-day fortnight. If you thrive in a team setting and enjoy a dynamic workplace, we’d love to hear from you!

Key Responsibilities.

In this role you will be responsible for the following.

• Build and develop customer relationships through the provision of excellent customer service, ensuring customer needs are being met or exceeded.
• Works closely with the workshop to ensure parts availability and process compliance.
• Monitor stock, spare parts and inventory, organising stock takes as required.
• Maintains clean, organised stores and shared areas.
• Follows delegated authority for ordering, invoicing, and credits.
• A proactive approach to resolving customer issues quickly and professionally.

Qualifications and Experience.

The successful candidate will ideally have the following qualifications and experience.

• Strong parts interpreting skills and industry knowledge.
• Strong background and experience in spare parts ideally in equipment or heavy vehicle sectors.
• Experience in mobile/access equipment or a related field, with knowledge of construction or mining industries.
• Great at building relationships and understanding customer needs.
• Confident working independently while staying proactive.
• Clear and effective communicator, both written and verbal.
• Comfortable using computers and learning new systems.
• Works well in a team and enjoys collaboration.

Benefits.

At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:

• 5 days anniversary leave on top of your 4 weeks.
• Flexibility to work with a monthly day off or a 9-day fortnight if you choose.
• Career Growth: Training, development, and opportunities to advance.
• Great Perks: United Rewards = employee discounts you’ll actually use.
• Strong & Stable: Be part of a national company with a proven track record.

This means more time to focus on the things that make you happy, or as we like to say, More time for U!

Other benefits.

You will also enjoy the following benefits.

• Access to United Rewards program.
• Access to our Employee Assistance Program (EAP).
• Direct corporate discounts.
• Employee referral program.
• Annual salary reviews.
• United uniforms.
• Onsite parking.