Technician – Workshop Service – Melbourne West

The Role.

We are looking for a skilled and motivated Technician – Workshop Service to join our team at our Melbourne West branch and deliver high-quality workshop-based servicing, repairs, and maintenance for forklift and access equipment. This hands-on role involves performing a wide range of service work including preventative maintenance, repairs, diagnostics, and overhauls within a modern workshop environment. From our workshop facility, you will work across a broad range of tasks each day. This can include preventative maintenance and minor repairs through to more in-depth troubleshooting and complete equipment overhauls, depending on operational needs. You will play a key role in ensuring equipment is maintained safely, efficiently, and to a high standard to support customer requirements.

In return, you’ll enjoy great benefits, including 5 weeks of leave*, a 9-day fortnight, and the option of additional income through overtime. If you think this role is a great fit, we’d love to hear from you!

Key Responsibilities.

In this role you will be responsible for the following.

• Service, repair, and maintain customer forklifts and lifting equipment (up to 7.0T for light equipment and 10.0T+ for heavy equipment) including trusted, reliable brands like Caterpillar Lift Trucks, Konecranes, and Haulotte.
• Perform planned maintenance (PMP) and inspections on forklift and access equipment within the workshop environment.
• Carry out repairs, troubleshooting, and diagnostic work to identify and resolve equipment issues.
• Complete equipment overhauls to restore machinery to operational standards.
• Assist with new machine builds and modifications as required.
• Ensure all servicing and repair work is completed safely and in line with company procedures.
• Maintain a clean, organised, and safe workshop environment at all times.
• Complete accurate service records and documentation for all work carried out.
• Support workshop operations and team members to ensure efficient workflow and service delivery.

Qualifications and Experience.

The successful candidate will ideally have the following qualifications and experience.

• Trade qualification as an Automotive, Mobile Plant Mechanic, or Heavy Diesel Mechanic is essential.
• Strong experience working with heavy diesel or large-scale mobile equipment.
• Solid mechanical aptitude with strong diagnostic and fault-finding skills.
• Excellent communication and customer service skills with a professional approach.
• Electrical and hydraulic experience is highly desirable.
• Ability to work independently while maintaining high safety and quality standards.
• Strong problem-solving skills with a practical, hands-on approach.

Benefits.

At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:

• 5 days anniversary leave on top of your 4 weeks.
• Flexibility to work with a monthly day off or a 9-day fortnight if you choose.
• Career Growth: Training, development, and opportunities to advance.
• Great Perks: United Rewards = employee discounts you’ll actually use.
• Strong & Stable: Be part of a national company with a proven track record.

This means more time to focus on the things that make you happy, or as we like to say, More time for U!

Other benefits.

You will also enjoy the following benefits.

• Access to United Rewards program.
• Access to our Employee Assistance Program (EAP).
• Direct corporate discounts.
• Employee referral program.
• Annual salary reviews.
• United uniforms.
• Onsite parking.

So Why Work For United?

Work in State of the Art Workshop Facilities

Our large and modern workshop facilities are equipped with the latest equipment and technology, including spray booths, welding bays, overhead cranes, parts store and everything you need to get the job done.

Work with the Best Equipment.

Our service team are provided with the latest service technology, including specialty tooling and all the software and diagnostic equipment needed to service today's most modern equipment.

We Train & Support You.

You will receive ongoing training to work on our extensive range of equipment from world renowned brands. You will also be supported by a professional team that will help you succeed and grow.

Flexibility to Suit Your Needs.

Don't like working a typical 8am-5pm week? You'll have the option of working a flexible 9-day fortnight. Plus, overtime is paid. This means more time to focus on the things that make you happy.