Trainee Spare Parts Interpreter – Cairns

The Role

We are seeking an experiences Spare Parts Interpreter to join our growing team in Cairns. This is an exciting opportunity to kick-start your career in the equipment industry, working with some of the world’s biggest brands, including Caterpillar, Haulotte, and Konecranes.

In this hands-on role, you’ll learn how to identify and source spare parts, assist customers with their enquiries, and support our workshop operations, all while gaining valuable industry experience and training from a supportive team.

If you have an interest in mechanics or heavy equipment, strong attention to detail, and enjoy working in a fast-paced environment, this could be the perfect opportunity to start your career. If you don't have experience, full training will be provided!

In return, you’ll enjoy great benefits, including 5 weeks of leave* and the option of a flexible 9-day fortnight. If you’re eager to learn, motivated to grow, and ready to be part of a dynamic team, we’d love to hear from you!

Key Responsibilities

The key focus of this role involves the interpretation and supply of spare parts for forklifts and access equipment. This includes:

• Build and develop customer relationships through the provision of excellent customer service, ensuring customer needs are being met or exceeded
• Work closely with the workshop to ensure parts availability and process compliance
• Monitor stock, spare parts and inventory, organising stock takes as required
• Maintains clean, organised stores and shared areas
• Follows delegated authority for ordering, invoicing, and credits
• A proactive approach to resolving customer issues quickly and professionally

Qualifications / Experience

To be considered for this position, you will ideally have the following:

• Prior commercial experience
• Mechanical trade background
• Strong parts interpreting skills and industry knowledge (highly advantageous)
• Strong background and experience in spare parts ideally in equipment or heavy vehicle sectors (advantageous)
• Strong time management and planning
• Proficient with computers and software
• Clear written and verbal communication
• Reliable and solutions-focused
• Skilled in negotiation and multitasking

Benefits

At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:

• 5 weeks leave* 5-days Anniversary Leave each year
• 9-day fortnight or Monthly Day Off (optional)
• Wide range of career pathways within our national branch network
• Comprehensive career development opportunities and ongoing professional training
• Employee Assistance Program (EAP)
• Enjoy exclusive perks with our United Rewards Program

This means more time to focus on the things that make you happy, or as we like to say, More time for U!