Branch Manager – Townsville

Why work for United?

At United we encourage a flexible and healthy work-life balance for all our employees. This means more time to focus on the things that make you happy, or as we like to say, More time for U!

• An additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave, which provides a total of 5 weeks leave­ 
• Flexibility to work a 4 weekly day off or a 9-day fortnight if you choose
• Comprehensive career development opportunities and ongoing professional training
• Wide range of career pathways within our national branch network
• Enjoy exclusive perks with our United Rewards Program where you can receive savings through offers, discounts, and cashbacks at hundreds of retailers nationally 

We are expanding our operations in Townsville, QLD, and are seeking an experienced Branch Manager to lead our team at a brand-new Greenfield location.

About the Role:

As the Branch Manager, you will be responsible for launching and managing our new Townsville branch, driving business growth, leading a team, and delivering exceptional customer service. This is a unique opportunity to build the success of a new operation from the ground up, while being rewarded with a competitive salary and the chance to further develop your leadership skills alongside industry leaders in the forklift and access equipment sector.

Key Responsibilities:

• Oversee daily branch operations, including service, rentals, and sales
• Lead, mentor, and develop a high-performing team
• Build and maintain strong relationships with clients and key stakeholders
• Ensure compliance with company policies, safety standards, and industry regulations
• Drive business growth, customer satisfaction, and branch profitability

What We’re Looking For:

• Proven experience in branch or operations management (preferably within forklifts, access equipment, material handling, or a similar industry)
• Strong leadership and people management skills
• Commercial focused with the ability to drive sales and operational performance
• Excellent communication, problem-solving, and decision-making abilities
• A customer-focused mindset with a drive to achieve results
• Experience in setting up or growing a Greenfield or start-up operation will be highly regarded