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About Us

United Forklift and Access Solutions is one of Australia’s largest privately-owned forklift and access equipment companies. As a lifting solutions business, United is proud to offer industry leading and tailored materials handling and access solutions that meet the needs of businesses of all sizes. From solutions that help customers reduce operating costs and increase productivity, right through to the latest technology to improve safety and protect people in their business.

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With over 30 years of history in Australia, United has established a national footprint with branches located in Perth, Bunbury, Darwin, Adelaide, Brisbane, Rockhampton, Mackay, Sydney, Melbourne, Ballarat and Burnie.

United’s commitment to providing tailored solutions includes offering quality new products from some of the world’s most respected brands. These world-renowned brands include Cat Lift Trucks, Konecranes lift trucks and Haulotte access equipment. When renting is more practical for businesses, United also has an extensive rental fleet of over 5000 well-maintained forklifts and access equipment. Businesses can enjoy flexible rental terms, quick delivery, and competitive rates across Australia.

With a customer-first attitude and national support network, United adds further value to businesses by providing an extensive range of support services. This includes state of the art workshop facilities with experienced technicians that can perform all types of service and repairs. Furthermore, with a dedicated national fleet of rapid response service vehicles on call 24/7, they can also perform most repairs on site.

Other specialised support services include national spare parts stores, equipment finance, training, bulk LPG supply, fleet management and customer care. These dedicated services ensure United can support customers businesses not only today, but well into the future.

At United we absolutely mean it when we say it’s all about you.

Corporate Video

Our History

Our origins date back to 1985 through the establishment of WA Fork Trucks in Welshpool, Perth. This business became a well-known and respected player in the local Perth forklift market offering sales, hire, service and spare parts. The business was soon followed by the establishment of our sister business, WA Access, which was established to create a foothold in the access market and further diversify the businesses product offering.

In August 2005 United Equipment was established and both WA Fork Trucks and WA Access were acquired under this newly created company. This same year several individually operating businesses around Australia were also acquired to join United’s growing portfolio, including NT Forklifts and Western Forklift Services. In 2006 another three businesses were acquired including Sky Master Plant Hire, DFS Holdings and Western Forklift Services.

January 2009 was an important milestone in our company’s history, which saw the consolidation of all these subsidiaries under the newly created company United Equipment Pty Ltd. In November 2010, another significant milestone was reached through the merger of United Equipment with All Forks Australia. This decisive merger established United as Australia’s largest Cat Lift Truck dealer.

In 2012, following the rapid growth of the company, we decided it was time to rebrand the business and changed our trading name to United Forklift and Access Solutions. We felt this new name and modern look clearly represented what United was all about. This same year we opened our first Queensland branch in Brisbane.

June 2015 was one of United’s most historic milestones whereby the company was acquired by the Elphinstone Group. Through the acquisition, United became a 100% privately-owned Australian family business.

In 2018, United opened our first South Australian branch in Adelaide. The following year in 2019, United opened our first Tasmanian branch in Burnie. This was another significant milestone as we had become a truly national company with branches in every state and territory in Australia.

In September 2021, United expanded our operation in the Central Queensland region through the acquisition of ABEC Forklift Industries in Mackay, and CQ Automatics in Rockhampton. This increased our national footprint to 11 branches.

 

 

The Elphinstone Group

United became 100% owned by The Elphinstone Group in 2015. The Elphinstone Group started in 1975 with the establishment of Elphinstone Underground Mining Equipment.

Today, The Elphinstone Group is made up of ten businesses in which the Group holds a controlling or substantial interest.

The Group employs over 2,000 people and has combined annual revenues exceeding one billion Australian dollars.

The companies that are part of The Elphinstone Group include William Adams (Cat), PhuThai (Cat), Energy Power Systems (Cat), United Forklift & Access Solutions (Cat Lift Trucks), Sitech, Ultimate Positioning, Elphinstone, Engenco & Gekko.

 

Elphinstone Group Logos

 

Our Logo

People who know us know we care about our customers more than most. It’s why we have more people in service and support roles nationally than ever before. So when you look at our logo, what you’re seeing is an organisation united behind supporting its customers.

 

The meaning behind the United logo

 

Our Vision

United's vision is to be a United, National, Innovative Business, Today and Everyday, Delivering what we promise.

 

 

Our Core Values

United’s core values are embedded within our company DNA. Despite our individual differences, our people are United by these core values and strive to live by them every day.

 

 

Urgency

Act with a Sense of Urgency for our people and our customers. TODAY not Tomorrow, NOW not Later.

 

Nurturing

Ensure we care for and protect our people and our customers, providing support and opportunities in a safe environment. Safety First! It’s All About You!

 

Integrity

Always act with honesty and integrity. A central and foundational core value – Always do the right thing.

 

Teamwork

Working together achieves the best solutions. Effective teamwork demands strong Relationships, Respect, Sharing and Accountability. A central core value – United we stand, United we will succeed.

 

Excellence

Deliver what we promise and add value that goes beyond what is expected. Quality Products and Quality Service with Quality People.

 

Dedication

Commitment to apply the best of ourselves to the business, our people and our customers. Never, ever give up. There is always a solution.

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