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Accounts Information

United Forklift and Access Solutions offers its customers (subject to credit worthiness), credit terms to settle their account. This is designed to help our customers manage their monthly cash flow. Our Standard Terms are 30 Days from the date of the invoice – that is, if you have an invoice dated June 30th it is not due for payment until July 31st.

Open an Account

In order to open a credit account with United Forklift and Access Solutions, you will need to complete a Credit Application and email it back to our National Credit Department in Perth.

Make a Payment

United provide various payment options to suit your business preferences which can be viewed here.

Terms & Conditions

All United Terms and Conditions documents can be downloaded here.


Is there a surcharge on credit card payments?

Yes, United charge a 1.5% Surcharge on all credit card payment transactions which covers the fee charged by the banks. Please note we do not accept Amex or Diners credit cards.

This surcharge fee can be avoided by paying by EFT. Our banking details are mentioned above.

When are customer statements sent out?

Customer statements are sent out after we have completed our month end roll. This is usually completed by the second working day of the new month.

How do I request an Invoice or statement?

All invoice and statement requests can be sent directly to our Credit Officers using the provided contact form above.

Who do I speak to regarding an invoice dispute?

All invoice queries or disputes can be directed to our Credit Officers who will be happy to assist you. Please contact United's Credit Department on (08) 6166 9800 or send an email using the above contact from. Please provide your invoice number in the message box so our staff can quickly reference the correct invoice.

Should you not be satisfied with enquiry please feel free to contact our National Credit Manager directly.

Paul Kettle (National Credit Manager).
Direct: (08) 6166 9816
Mobile: 0401 990 556
Email: pkettle@unitedequipment.com.au