Road Service Supervisor – Heavy Fork Trucks – Perth

At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:

• 5 weeks leave

  Receive an additional 5-days Anniversary Leave each year on top of your 4 weeks Annual Leave.

• An Optional 9-day fortnight or Monthly Day Off

  Don’t like working a typical 8am-5pm working week, then you’ll have the option of working a 9-day fortnight or receiving a day off every month.

This means more time to focus on the things that make you happy, or as we like to say, More time for U!

The Role

As a leading provider of forklift and access equipment solutions in Australia, and the national distributor of Cat Lift Trucks and Konecranes, we are currently seeking an experienced, motivated and energetic person to fill the Road Service Supervisor position in Perth. The position will be responsible for providing technical support to heavy road technicians and identifying tooling/training requirements. 

Key Responsibilities

• Oversee major projects/builds including resources, sub-contractors and customer expectations
• Identify areas for training and standardisation of work practices
• Increase customer interaction and build strong working relationships with customer’s key operational staff
• Ensure all work is completed within planned/expected timeframes
• Ensure team leads have adequate resources to complete all work
• Compile estimate detail in conjunction with heavy road team
• Conduct/facilitate major inspections as required
• Liaise with factory regarding technical issues
• Manage key customer relationships

Qualifications / Experience

• Trade certificate in a mechanical discipline (or verification/demonstration of competency & other qualifications) 
• “C” class drivers’ licence 
• Excellent communication skills 
• Customer service focus 
• Able to work as part of a team and drive a learning culture for technicians 
• Able to interact with all internal stakeholders as well as customers