131 607

Field Service Customer Representative in Adelaide

We are currently seeking an outstanding Field Service Representative with a mechanical background/aptitude preferably, this position will focus on and be responsible for the development of service opportunities for preventative maintenance programs (service on equipment).

Primary Responsibilities

  • Create Preventative Maintenance Programs for existing and new customers within pricing guidelines.
  • Develop service proposals
  • Promote workshop and spare parts sales
  • Pursuing Service Department business development opportunities to grow the retail work for workshop and road service. 
  • Ability to build trust and rapport with customers through a non-pressure, consultative customer experience, while successfully managing customer expectations.

 

About You

  • Clear and concise telephone manner with excellent communication skills.
  • Ability to build rapport quickly over the phone to ensure a successful phone call to appointment ratio.
  • Ability to prioritise tasks and responsibilities
  • Establish and maintain a strict follow up process
  • Can do approach
  • Understand and clearly articulate customer needs when speaking to other members of the United team.
  • Computer Literate
  • Work with minimal supervision
  • Well-presented and organised
  • Managing Processes
  • Market Knowledge
  • Problem Solving & Analysis
  • Strong sense of team work and work ethic

 

Culture

A career at United Forklift and Access Solutions is like no other, we are passionate about working as a team and our customers are our number 1 priority. Our goal is to live our company values which are: can do customer attitude, continuous improvement, and team work. 

 

What’s on Offer

Competitive salary, commensurate to skills and experience the successful candidate will bring to this position. An opportunity to challenge and expand your business skills with the best in the business!

Uncapped commission structure, fully maintained vehicle, mobile phone and tablet supplied within package.

The Elphinstone Group Family

When you join United, not only will you be joining a nationally growing company, but you become part of a larger company with connected interests in businesses that include; Elphinstone Group companies

Is this you? Apply for the role today using our online form.

preloader